Sophos

25 articles

Installing Sophos XG Firewall VPN Client - Sophos Connect

OS Compatibility: The Sophos Connect VPN client support IPSEC VPNs for macOS and winOS and SSL-VPN for WinOS. If you need SSL-VPN for macOS please see these instructions instead: https://help.technos…

Updated by Bob Pankratz

User guide to Sophos Self-Service portal setup

Introduction and Usage. The Sophos Self-Service Portal is a user-friendly platform for managing quarantined emails and sender lists. Sophos flags emails as potentially malicious or spam and quarantin…

Updated by Brittney Nugent

Installing Sophos XG Firewall VPN Client - MacOS SSL-VPN

OS Compatibility: The Viscosity VPN client supports SSL-VPNs for macOS and winOS. If you need the IPSec VPNs for either OS please see these instructions instead: https://help.technosis.biz/sophos/ins…

Updated by Bob Pankratz

Unlink Sophos UTM from SUM

From the UTM Dashboard choose Management → Central Managment. Clear the information under SUM settings. Scroll down to the SUM Objects section and press Cleanup Objects. You should now be able to mod…

Updated by Cody Hefter

Upgrade to Sophos Connect from Legacy SSL VPN Client

Pre-Requisites. In order to use the new Sophos Connect Client you will need a couple pieces of info before proceding: The web address of your Sophos user portal; URL will look similar to: https://pro…

Updated by Bob Pankratz

Upgrade SSL VPN, from Sophos SG to XG

Click Start Menu. Type "Add" on your keyboard. Click on "Add or Remove Programs". Wait for the Apps & Features page to appear. Type "VPN" into the filter. Click on Sophos VPN. Click on Uninstall twic…

Updated by Bob Pankratz

How to remove core files from your Sophos UTM

1. Turn on SSH Access on your UTM. Follow these 12 steps to turn on ssh access to your UTM 9.x OS..... 2. Login as Loginuser. Using Putty or Unix line ssh. connect. to your UTM.. a) Unix: (ssh ipaddr…

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Align subscription dates for your UTM

It is pretty easy to check. Log into your “myUTM” account and select your UTM unit Verify what the end dates are for each subscription. If that are all the same, then you do not need to finish. If th…

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How to install your XG license renewal key

Insure you have the license schedule from Sophos before you begin as you will need it at the last step... Login to your device.. Click Administration tab in level column... Next, click the Activate S…

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Sophos SSL VPN Reinstall

This document describes how to remove the old version of the program and configuration files, then replace with the new version. Go to "Add/Remove Programs" on your laptop. Highlight the Sophos SSL V…

Updated by Emma Stone

Changing Installed Features with Sophos MSP

Log into Sophos Central with your SuperAdmin account. From there, click "Endpoint Protection": On the "Computers" tab, select which computers you would like to manage and click "Manage Endpoint Softw…

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Download and Install Sophos XG authentication client

1. Login to your Sophos XG user portal at: https://portal.yourdomain.com:1443 (usernames are case sensitve usually all) 2. To access the software download area: Click on Download client

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Allowing network devices to relay email through your Sophos XG

1. Login to your Sophos XG Webadmin console at: https://portal.yourdomain.com:4443 (use your enduser admin account, not the default "admin" user to ensure your change audit trail is meaningful) 2. Fr…

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Adding Users to the Local Security Database on your Sophos XG

1. Login to your Sophos XG Webadmin console at: https://portal.yourdomain.com:4443 (use your enduser admin account, not the default "admin" user to ensure your change audit trail is meaningful) 2. Fr…

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Turning on Firewall Emergency Bypass to troubleshoot problems

Your Sophos XG Firewall if installed by TechNosis will have a baseline configuration derived from the best practices of our managed services business. This baseline is derived from many years of expe…

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Reviewing your Personal SMTP Quarantine on a Sophos XG

1. Login to your Sophos XG user portal at: https://portal.yourdomain.com:1443 (usernames are case sensitve usually all)... 2. To access the email quarantine area:. Click on SMTP Quarantine. Use the S…

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Reviewing the Global Email Quarantine on your Sophos XG

1. Login to your Sophos XG Webadmin console at: https://portal.yourdomain.com:4443 (use your enduser admin account, not the default "admin" user to ensure your change audit trail is meaningful).... 2…

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Adding Exceptions to your Sophos XG Mail Filter

1. Login to your Sophos XG Webadmin console at: https://portal.yourdomain.com:4443 (use your enduser admin account, not the default "admin" user to ensure your change audit trail is meaningful).....…

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Create firewall port overrides without compromising overall security

Your Sophos XG Firewall if installed by TechNosis will have a baseline configuration derived from the best practices of our managed services business. This baseline is derived from many years of expe…

Updated

Setting up Sane Defaults for Sophos Endpoint Webfilter

Sophos Endpoint Advanced comes with several pre-sets for web-filter. These are good starting points, but they are targeted at "optimal" working environments and don't really reflect the actual practi…

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Download Sophos Central Installers

To install Sophos Central based installers you will need the install program that matches your platform and product. Login at http://cloud.sophos.com If you don't have a cloud login stop and contact…

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Sophos SSL VPN Client Installation and Use

Installation.. Go to your user web portal at the address provided to you.. Log in using your Windows username and password.... Navigate to the Remote Access tab (indicated with the arrow below).... D…

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Sophos add file exclusion to antivirus scanning

1. Navigate to https://cloud.sophos.com/manage/partner/dashboard and click Manage Sophos Central at the top of the page.... 2. In the navigation pane, select Sophos Central Customers and search for t…

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How to remove Sophos Antivirus from a Mac

Removing Sophos Antivirus from a Mac. In order to switch from Annual Licensing on the MacOS platform to MSP Monthly Licensing you must remove the Annual version first. Failure to remove the old versi…

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How to apply a Sophos License Renew Key to your UTM

Overview.. This article will show you how to:. Apply a new Sophos license key to you existing UTM product after you have purchased a renewal,. Align your subscription (If needed),. Download the licen…

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