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"Your connection is not private" - error when trying to open secure email
Refresh the Offline Address Book for Outlook
Your Email Was Not Hacked (well probably)
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Managing distribution groups from Active directory
Guidelines for Professional Email Signatures
Reasons your Bulk Email will get flagged as SPAM
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Creating Signatures in Outlook
Setting default email and browser apps in Windows 10
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Understanding the quarantine report
Rebuild Outlook Search Index
Creating new email profile in Outlook
Resources for inbound and Outbound SPAM Management and Signature Strategies
Introduction to Graphus
Passly
Signing into Passly-protected Email account on iPhone
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Passly Introduction: What is Passly?
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Workplace
How to Disable Notifications in Datto Workplace
Getting Started with Workplace for Windows and Mac
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Logging into Workplace Mobile App with Passly
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Open Outlook Calendar Permissions for Team Sharing
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Adding shared calendar to Mac Calendar App
Adding Shared ICS Calendars to Office 365 so they appear on all your devices and desktop apps
Sophos
User guide to Sophos Self-Service portal setup
Installing Sophos XG Firewall VPN Client - Sophos Connect
Installing Sophos XG Firewall VPN Client - MacOS SSL-VPN
Unlink Sophos UTM from SUM
Upgrade to Sophos Connect from Legacy SSL VPN Client
Upgrade SSL VPN, from Sophos SG to XG
How to remove core files from your Sophos UTM
Align subscription dates for your UTM
How to install your XG license renewal key
Sophos SSL VPN Reinstall
Changing Installed Features with Sophos MSP
Download and Install Sophos XG authentication client
Allowing network devices to relay email through your Sophos XG
Adding Users to the Local Security Database on your Sophos XG
Turning on Firewall Emergency Bypass to troubleshoot problems
Reviewing your Personal SMTP Quarantine on a Sophos XG
Reviewing the Global Email Quarantine on your Sophos XG
Adding Exceptions to your Sophos XG Mail Filter
Create firewall port overrides without compromising overall security
Setting up Sane Defaults for Sophos Endpoint Webfilter
Download Sophos Central Installers
Sophos SSL VPN Client Installation and Use
Sophos add file exclusion to antivirus scanning
How to remove Sophos Antivirus from a Mac
How to apply a Sophos License Renew Key to your UTM
User Tips
Phone Impersonation Scams - Texts and Calls to look out for
How to Disable Pop-Ups in Google Chrome
How to set the network priority on a Mac
Remote work with a VPN client
Configure Fantastical with 365/Passly
How to find the serial number of your Mac
How to disable notifications for Google Chrome
Changing Advanced Display Properties to Improve Performance on Older Computers
Locating the Name of your Computer
How to Find the Hostname/Serial Number of your PC - Windows
Using viewmyfax.com For Access to E-fax Service
How to find your phone's MAC address
USB-C, Thunderbolt 3, Thunderbolt 4, and USB 4
How To Change Default Program to Open Certain File Types
How to See or Delete Saved Passwords in Chrome
Remove Authorized App from Google Account
Reset the Microsoft Office Custom Dictionary
Synology CloudStation SSL Certificate Changed Warning
Pinning Network Programs to the Desktop
Fixing iOS HotSpot after iOS 11 update
Setting Up Splashtop on a Home Computer
Secure Terminal Server Connections using HTML5 Clientless VPN
How to Re-Download Quickbooks Installer
Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch
How to troubleshoot connection issues in Chrome
How to Connect to a Printer from a Mac
MyPassword App Getting Started Guide
All Categories > Sophos
25 articles
Introduction and Usage. The Sophos Self-Service Portal is a user-friendly platform for managing quarantined emails and sender lists. Sophos flags emails as potentially malicious or spam and quarantin…
Updated 3 months ago by Brittney Nugent
OS Compatibility: The Sophos Connect VPN client support IPSEC VPNs for macOS and winOS and SSL-VPN for WinOS. If you need SSL-VPN for macOS please see these instructions instead: https://help.technos…
Updated 7 months ago by Bob Pankratz
OS Compatibility: The Viscosity VPN client supports SSL-VPNs for macOS and winOS. If you need the IPSec VPNs for either OS please see these instructions instead: https://help.technosis.biz/sophos/ins…
From the UTM Dashboard choose Management → Central Managment. Clear the information under SUM settings. Scroll down to the SUM Objects section and press Cleanup Objects. You should now be able to mod…
Updated 11 months ago by Cody Hefter
Pre-Requisites. In order to use the new Sophos Connect Client you will need a couple pieces of info before proceding: The web address of your Sophos user portal; URL will look similar to: https://pro…
Updated 2 years ago by Bob Pankratz
Click Start Menu. Type "Add" on your keyboard. Click on "Add or Remove Programs". Wait for the Apps & Features page to appear. Type "VPN" into the filter. Click on Sophos VPN. Click on Uninstall twic…
1. Turn on SSH Access on your UTM. Follow these 12 steps to turn on ssh access to your UTM 9.x OS..... 2. Login as Loginuser. Using Putty or Unix line ssh. connect. to your UTM.. a) Unix: (ssh ipaddr…
Updated 2 years ago
It is pretty easy to check. Log into your “myUTM” account and select your UTM unit Verify what the end dates are for each subscription. If that are all the same, then you do not need to finish. If th…
Insure you have the license schedule from Sophos before you begin as you will need it at the last step... Login to your device.. Click Administration tab in level column... Next, click the Activate S…
This document describes how to remove the old version of the program and configuration files, then replace with the new version. Go to "Add/Remove Programs" on your laptop. Highlight the Sophos SSL V…
Updated 2 years ago by Emma Stone
Log into Sophos Central with your SuperAdmin account. From there, click "Endpoint Protection": On the "Computers" tab, select which computers you would like to manage and click "Manage Endpoint Softw…
1. Login to your Sophos XG user portal at: https://portal.yourdomain.com:1443 (usernames are case sensitve usually all) 2. To access the software download area: Click on Download client
1. Login to your Sophos XG Webadmin console at: https://portal.yourdomain.com:4443 (use your enduser admin account, not the default "admin" user to ensure your change audit trail is meaningful) 2. Fr…
Your Sophos XG Firewall if installed by TechNosis will have a baseline configuration derived from the best practices of our managed services business. This baseline is derived from many years of expe…
1. Login to your Sophos XG user portal at: https://portal.yourdomain.com:1443 (usernames are case sensitve usually all)... 2. To access the email quarantine area:. Click on SMTP Quarantine. Use the S…
1. Login to your Sophos XG Webadmin console at: https://portal.yourdomain.com:4443 (use your enduser admin account, not the default "admin" user to ensure your change audit trail is meaningful).... 2…
1. Login to your Sophos XG Webadmin console at: https://portal.yourdomain.com:4443 (use your enduser admin account, not the default "admin" user to ensure your change audit trail is meaningful).....…
Sophos Endpoint Advanced comes with several pre-sets for web-filter. These are good starting points, but they are targeted at "optimal" working environments and don't really reflect the actual practi…
To install Sophos Central based installers you will need the install program that matches your platform and product. Login at http://cloud.sophos.com If you don't have a cloud login stop and contact…
Installation.. Go to your user web portal at the address provided to you.. Log in using your Windows username and password.... Navigate to the Remote Access tab (indicated with the arrow below).... D…
1. Navigate to https://cloud.sophos.com/manage/partner/dashboard and click Manage Sophos Central at the top of the page.... 2. In the navigation pane, select Sophos Central Customers and search for t…
Removing Sophos Antivirus from a Mac. In order to switch from Annual Licensing on the MacOS platform to MSP Monthly Licensing you must remove the Annual version first. Failure to remove the old versi…
Overview.. This article will show you how to:. Apply a new Sophos license key to you existing UTM product after you have purchased a renewal,. Align your subscription (If needed),. Download the licen…
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