Adding a shared mailbox to Outlook - macOS

Updated by Cody Hefter

A shared mailbox could be something like a sales or info address, or a way to see emails sent to or from former employees. The Mac version of Outlook does not add these automatically, so this will outline the process to do so.

  1. With Outlook in focus, select the Tools menu from the menu bar.
  2. Select accounts.

  1. Select delegation and sharing.
  2. Select shared with me.
  3. Press the + button.
  4. Begin typing the name of the mailbox you need to open.
  5. Click add. Repeat steps 6 and 7 as needed if you are opening multiple mailboxes.

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