Reasons your Bulk Email will get flagged as SPAM
Related articles:
Reasons you will get
flagged as SPAM:
1. You Didn’t Include Your
Physical Address
Did you know that it is actually against the CAN-SPAM Act to
neglect including your valid, physical address?Your emails must include either your current street address, a
post office box that has been registered with the U.S. Postal Service, or a
private mailbox registered with a commercial mail receiving agency established
under Postal Service regulations.
2. You Didn't Include Unsubscribe Links
No matter how valuable you think
your email campaigns are, you still need to give your subscribers a potential
out. If you don’t, you could get spam complaints (at best), or slapped with
thousands of dollars in fines.At the bottom of your emails,
include an “unsubscribe” link, or a similar opt-out feature.Also, when someone asks to be
removed, you need to honor that request promptly. Specifically, you must
process that request within 10 business days.
3. Your Subject Line is Misleading
Every person you send an email too has the power to click the
“spam” button on your messages even if it is a perfectly legit email message.
Recent studies have indicated that users are 50% more likely to click the
“spam” button if they feel they were tricked or rushed into ready an email
because of a bad subject line.The best practice for constructing an email would make your English teachers sense of order twitch.
- Write and proof read the body of the message first.
- Once the body is done, create the subject based on what you
really wrote. This ensures your subject
probably introduces the emails content.
- Address the people the message is TO and CC to. Saving this to
the end has two benefits (1) you can’t accidently send the message before it’s
done. (2) it provides you time to consider who the message is for and who needs
to be on the CC and not the target TO line.
4. Your Signature was Confused as Part of the Message Body
If you signature and message body boundary is vague spam filters
won’t properly analyze the two types of content. Prior to your signature provide
a blank line, followed by a line with two dashes “--‘’ and another blank line. This
format is recognized by mail processing code and mail clients as an indication
that what follows is a signature.
Example
Last sentence of email
--
Joe Doe
Accounting Manager…..
Rest of signature
5. You Have Used Spam Trigger Words
Some spam filters are triggered
by certain words in the subject line or the body of the email. To avoid this Write Content that Isn't Full
of Spam Words.
This suggestion may
seem fairly obvious. However, you'd be surprised how many emails are sent daily
and then end up in the spam or junk folder because they were loaded down with
words like "free" or "credit." There are many free
online tools that will scan your email content and give you a score or a
color-coded rating regarding the likelihood that you will be flagged as spam.
While these tools are imperfect, they can give you a red flag if you are
clearly in the danger zone.
The basic rule of thumb
is to understand the words and types of language that most email service
provider spam filters will consider likely junk mail. Then simply write in a
manner that doesn't incorporate those words or style. It may mean that you need
to think a little harder while writing your copy, but that effort will be worth
it when you hit the inbox. After all, it doesn't matter how persuasive the word
"free" would be with your recipients if they never actually see the
email.
Some spam trigger words include:
- amazing
- cancel at any time
- check or money order
- click here
- congratulations
- dear friend
- for only ($)
- free or toll free
- great offer
- guarantee
- increase sales
- order now
- promise you
- risk free
- special promotion
- this is not spam
- winner
6. Manage Your Subject Line
Subject line will be a huge
determinant to your email's ability to get into the inbox. It’s the first
thirty-five to fifty characters of an email subject line that users see. The
reality is that you should not write an email subject line that is significantly
longer than that because the longer your email subject line is, the more likely it
would be flagged as spam.
Remember these three primary rules:
- Shorter is better! (But not fewer than 5 or 6 words).
- Don't rely on words included in the "spam words" list.
- Avoid using all caps or special characters in your email subjects. This may result in having you flagged as spam.
7. Avoid the Use of Red Fonts and Large Headline Size Fonts
Red fonts and huge headline size
fonts have also been shown to cause spam filter issues, though not as
frequently as many of the other. As a general rule, it's just a better idea to
avoid using red fonts (pick an off-red color), huge headline fonts of more than
sixteen pixels or a combination of both. There are plenty of design options
that still give you great flexibility without using those font sizes and
colors.
8. Get Users to Whitelist You
Regardless of whether
you are using a third party email platform or an in-house solution,
your derivability to the inbox is assured for every subscriber who actively
adds you to their address book or contact list. It's up to you to encourage
users to take that action. The most effective way to accomplish this will
be to ask them to add you to their contact or address book in the welcome email
that they receive when they sign up for your newsletter or email list. It also
doesn't hurt to remind them to do that in the body of every email that you
send. After all, it may take several emails before you've proven yourself
to be "inbox-worthy" content that your new subscribers really want to
receive.
There's only so much
that you can do to encourage recipients to add you to an address or contact
book, but every subscriber whom you can convince to do so is one more email
that you are assured will get directly to the inbox.
You've most likely seen
the type of copy that is used to encourage users to add an email to an address
book or contact list. In case you haven't, here's a good example of how it's
typically phrased. "Take a quick moment to add the email address (insert
the email address that you send from) to your address book or contact list.
That way, you'll always be sure that you aren't missing important information
or offers from us!"
Every effort that you
can make to have users individually white list you will pay off in improved
sender reputation.