User Tips

27 articles

How to set the network priority on a MacOS Ventura and Later

Setting the Network Priority on your Mac will allow you to make sure it is always connecting to your preferred WiFi type (example Ethernet over WiFi). Many people will do this to ensure their Mac is…

Updated by Bob Pankratz

How to set the network priority on a MacOS Legacy Versions

Setting the Network Priority on your Mac will allow you to make sure it is always connecting to your preferred Network Connection type (example Ethernet over WiFi). Many people will do this to ensure…

Updated by Emma Stone

Phone Impersonation Scams - Texts and Calls to look out for

Cell phone impersonation scams are becoming increasingly common, and they can have serious consequences for individuals and businesses alike. These scams involve someone calling or texting you while…

Updated by Web Admin

How to Disable Pop-Ups in Google Chrome

Pop-ups can be annoying and distracting, and they can also be a security risk if they contain malicious content. If you want to disable pop-ups in Google Chrome, here's what you can do: Open Google C…

Updated by Emma Stone

Remote work with a VPN client

When working outside the office, your computer cannot talk to the domain it is joined to. To allow this, you need to connect to a VPN, which creates a tunnel from the network you're using to the fire…

Updated by Cody Hefter

Configure Fantastical with 365/Passly

With Fantastical open, choose Fantastical → Preferences in the menu bar (or use the hotkey ⌘,). In the Preferences window, choose Accounts. Use the + sign on the bottom left to add an account. Enter…

Updated by Cody Hefter

How to find the serial number of your Mac

Click on the Apple icon on the far left side of the menu bar. Select "About This Mac". The serial number is near the bottom of that window under the overview tab.

Updated by Cody Hefter

How to disable notifications for Google Chrome

How to disable notifications for Google Chrome 1. Open Google Chrome application 2. Navigate to “Settings” menu 3. Once in “Settings”, navigate to “Privacy and Security” tab 4. Scroll in “Privacy and…

Updated by Emma Stone

Changing Advanced Display Properties to Improve Performance on Older Computers

Changing Advanced Display Properties to Improve Performance on Older Computers. As computers age out the display performance, can suffer making the computer feel old and slow. You can regain some of…

Updated by Bob Pankratz

Locating the Name of your Computer

The Support Name / Description of your computer can be retrieved from the TechNosis Support icon running on your computer. If you are looking for the Serial Number or Hostname of your computer see th…

Updated by Bob Pankratz

How to Find the Hostname/Serial Number of your PC - Windows

If you are looking for the Support-Name / Description of your computer, see this article instead: Locating the Name of your Computer. Method 1: Sticker on the Chassis. Most computers and laptops will…

Updated by Emma Stone

Using viewmyfax.com For Access to E-fax Service

Overview. This document explains how to use the viewmyfax.com website for sending and retrieving faxes. Other settings are available there such as changing the destination email for inbound faxes Log…

Updated

How to find your phone's MAC address

How to find your phone's MAC address. Introduction. When you first try to access the company WiFi from a new mobile device, you will sometimes need to provide TechNosis with the MAC address of the de…

Updated by Emma Stone

USB-C, Thunderbolt 3, Thunderbolt 4, and USB 4

What are USB-C, Thunderbolt 3, Thunderbolt 4, and USB 4? USB-C is a connection type. USB-C is not Thunderbolt 3, Thunderbolt 4, or USB4. It is just the connection that those technologies use. To unde…

Updated by Emma Stone

How To Change Default Program to Open Certain File Types

If you’re looking to change a default program in Windows 10 and you have a file with the same file format on your drive, you can easily change the application that opens it by right-clicking the file…

Updated by Emma Stone

How to See or Delete Saved Passwords in Chrome

On your computer, open Chrome. At the top right, click Profile → Passwords. See or delete a password: See: To the right of the website, click Show password. If you lock your computer with a password,…

Updated by Emma Stone

Remove Authorized App from Google Account

It's a good idea to review and remove authorized apps from your Google account on a periodic basis to limit access to your personal data... First, log in to your Google Account:...... On the left-han…

Updated

Reset the Microsoft Office Custom Dictionary

To reset the dictionary to the defaults for Microsoft Office applications:. 1. Open a Microsoft Office application, such as Word, Excel or PowerPoint. 2. Click the Office Button or File menu (in the…

Updated

Synology CloudStation SSL Certificate Changed Warning

If the SSL certificate has changed on a Synology CloudStation server, the following steps must be done to re-connect a client PC to the server.. Locate the Cloud Station Drive icon in the system tray…

Updated

Pinning Network Programs to the Desktop

Step 1: Create a new text file on your desktop. Right-click your desktop and create a new Text Document (text document.txt) Give the text file a relative name to your the shortcut you want to create…

Updated

Fixing iOS HotSpot after iOS 11 update

Turn off your iPhone X/8/7/6s/6 and turn it on again. Before you try the below fixes, a simple way to fix the iOS 11 or iOS 11.1 personal spot missing issue is restarting your iPhone. Some minor iOS…

Updated

Setting Up Splashtop on a Home Computer

Setting Up Splashtop on a Home Computer.. Introduction. Your Splashtop account will have to be set up and activated before you will be able to follow these steps to access your work computer at home.…

Updated

Secure Terminal Server Connections using HTML5 Clientless VPN

To connect securely to your terminal server from outside the office, use the following steps:.. 1. Connect to the user web portal of your Sophos Firewall (the exact URL will be provided to you).. 2.…

Updated

How to Re-Download Quickbooks Installer

To re-download the Quickbooks installer you no longer have.. Go to Intuits Downloads & Updates page to get the download link for the version of QuickBooks you purchased... From the Downloads & Update…

Updated

Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch

Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch. When you add your Exchange ActiveSync account, you can sync your Mail, Contacts, Calendars, Reminders, and Notes wirelessly with your i…

Updated

How to troubleshoot connection issues in Chrome

If you encounter an error like this while using Chrome, you can gather information/attempt to resolve by doing the following steps. Open a new incognito window by pressing control+shift+N (command+sh…

Updated by Emma Stone

How to Connect to a Printer from a Mac

Step 1: Navigate to "Printers and Scanners" from your System Preferences. Step 2: If the old printers you used to connect to aren't working, you will need to remove them from the list and add them wi…

Updated