TechNosis Support

8 articles

TechNosis Support Portal Introduction

Submit, manage, and view support tickets conveniently through the web.. Access the Portal at http://support.technosis.biz.. Account Setup. Once your TechNosis Support Portal account has been activate…

Updated 11 months ago

How to reset your Support Portal password

If you forget your client portal password, or if your activation link expires before you can click it, there is a self-service password reset option on the login page. Visit http://support.technosis.…

Updated 1 year ago by Emma Stone

Change Approval Requests

Introduction. Using the Client Portal, TechNosis employees are able to utilize the Change Approval function to make sure that appropriate channels are given the chance to review and sign off on reque…

Updated 1 year ago by Emma Stone

Passphrases

Is your Password H@rd T0 R3m3mb3R?. “Your password must contain a mix of lowercase letters, uppercase letters, numbers, special characters, and cannot be the same as any password you’ve used previous…

Updated 1 year ago by Emma Stone

How to Setup AutoPay for Payments to TechNosis with Discount

There are 2 ways you can sign up for the AutoPay: Bill and Pay Portal Method. Log into Bill & Pay with your user id that you created when you signed up. (If you have forgotten you pw, you can use the…

Updated 1 year ago

Dark Web Monitoring FAQ

Dark Web Monitoring FAQ. You are likely seeing this article because your email (or an email you are responsible for) and an associated password or PII was discovered in a data breach. If you are stil…

Updated 1 year ago

Disable Pop-Up Blocker for Client Portal

Tickets open as new windows, so if your browser is preventing you from being able to see them in the portal, follow these steps: Using Chrome. In the top right of your browser, click the three dots t…

Updated 1 year ago

Support Portal for Managers

The manager security level allows you to view and manage tickets for everyone in your organization, view information about computers associated with your organization, and add new users to the suppor…

Updated 1 year ago