TechNosis Support

8 articles

Export your Bookmarks from Google Chrome

Exporting your bookmarks from Google Chrome is a quick and easy process that allows you to save a copy of your bookmark data to a file on your computer. This can be useful if you want to back up your…

Updated 3 weeks ago by Emma Stone

TechNosis Support Portal Introduction

Submit, manage, and view support tickets conveniently through the web.. Access the Portal at http://support.technosis.biz.. Account Setup. Once your TechNosis Support Portal account has been activate…

Updated 1 year ago

How to reset your Support Portal password

If you forget your client portal password, or if your activation link expires before you can click it, there is a self-service password reset option on the login page. Visit http://support.technosis.…

Updated 2 years ago by Emma Stone

Change Approval Requests

Introduction. Using the Client Portal, TechNosis employees are able to utilize the Change Approval function to make sure that appropriate channels are given the chance to review and sign off on reque…

Updated 2 years ago by Emma Stone

Passphrases

Is your Password H@rd T0 R3m3mb3R?. “Your password must contain a mix of lowercase letters, uppercase letters, numbers, special characters, and cannot be the same as any password you’ve used previous…

Updated 2 years ago by Emma Stone

Dark Web Monitoring FAQ

Dark Web Monitoring FAQ. You are likely seeing this article because your email (or an email you are responsible for) and an associated password or PII was discovered in a data breach. If you are stil…

Updated 2 years ago

Disable Pop-Up Blocker for Client Portal

Tickets open as new windows, so if your browser is preventing you from being able to see them in the portal, follow these steps: Using Chrome. In the top right of your browser, click the three dots t…

Updated 2 years ago

Support Portal for Managers

The manager security level allows you to view and manage tickets for everyone in your organization, view information about computers associated with your organization, and add new users to the suppor…

Updated 2 years ago